Last updated: 10 October 2026
This policy explains what personal information Yeners Way collects, why, who we share it with and the choices you have. “Yeners Way”, “we” and “us” means Yeners Art Pty Ltd (ABN: 31 167 748 129), the company that runs www.yenersway.com. We are based in Queensland, Australia, and we handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. Where they apply to you, we also follow the EU and UK General Data Protection Regulations.
If you have a question about this policy or your information, email us at info@yenersway.com.
When you create an account or buy something
When you learn with us
When you take part in the community
When you upload a photo, we remove its hidden location data (GPS information) before it is saved.
Automatically, when you use the site
Your cake artist profile starts private. You decide whether to make it public, and you can choose who sees each part of it: everyone, members only, or just you. When your profile is public:
Private messages can only be read by you, the person you are writing to and, where needed to deal with a report of abuse, our staff. You can block another member at any time.
To keep the community friendly and safe, new cakes, cake comments, forum posts and messages may be checked automatically before they appear. They are checked by an artificial intelligence service (Claude, provided by Anthropic) for content that breaks our rules. The check decides whether a post goes up straight away, is held for one of our staff to look at, or is refused. If something of yours is held or refused, we tell you why, and you can contact us if you think we got it wrong. Anthropic processes this content only to carry out the check for us. Under its terms, it does not use it to train its models.
We do not sell your personal information. We share it only with the services that help us run Yeners Way, and only what each one needs:
We may also share information when the law requires it, to protect the safety or rights of our members or the public, or with a buyer if Yeners Way or its assets are sold. In each case we share only what is needed.
Cookies are small files your browser keeps for a website. We use them to keep you signed in, remember your choices (such as light or dark mode) and keep the site secure.
Our own advertising cookies
| Cookie | What it does | How long |
|---|---|---|
ywg_ad_first, ywg_ad_last |
Remember which advertisement or tagged link first, and most recently, brought you to the site. If you create an account or subscribe, this is saved with your account or order so we can tell which of our ads work. | 90 days |
These are used only by Yeners Way to measure our own advertising. They are not shared with anyone and are not used to show you ads.
Advertising partners’ tools
We use the Meta Pixel and Conversions API, Google’s advertising tags, the TikTok Pixel and the Pinterest Tag. These let us measure our ads and show them to people likely to be interested. They tell these companies when you visit our site or do things like create an account or subscribe, and the Meta Conversions API may send them details such as your email address in a scrambled (hashed) form so they can match your visit to their own records. Each company handles this information under its own privacy policy. You can control how they use it:
We send emails about your account, orders and subscription that you cannot switch off while you have an account. Everything else (achievements, community notifications, news and offers) can be changed on your Email preferences page in My Account, or with the unsubscribe link in any email.
Several of the services we use store information outside Australia, mainly in the United States and, for some, in Europe. When we use them, we choose providers that protect personal information to standards comparable to the Australian Privacy Principles. Where the GDPR applies, we rely on the European Commission’s approved safeguards (such as Standard Contractual Clauses).
Our site uses encrypted connections (HTTPS), passwords are stored encrypted, and access to member information is limited to the staff who need it. No system is completely secure, so please use a strong password that you don’t use anywhere else.
You can ask us at any time to:
If you are in the European Union or the United Kingdom, you also have the right to restrict or object to how we use your information, to receive a copy of it in a portable format, and to withdraw any consent you have given. We rely on our contract with you (to provide your account and purchases), our legitimate interests (to run, protect and improve the site and measure our advertising), your consent (for marketing emails and certain cookies) and legal obligations.
To make a request, email info@yenersway.com from the email address on your account. We will respond within 30 days.
Yeners Way is for adults. You must be 18 or older to create an account. We do not knowingly collect personal information from anyone under 18. If you believe someone under 18 has given us their information, please contact us and we will delete it.
If you have a concern about how we have handled your personal information, please email us first at info@yenersway.com. We will look into it and reply within 30 days. If you are not satisfied with our answer, you can complain to the Office of the Australian Information Commissioner at www.oaic.gov.au. If you are in the EU or UK, you can also contact your local data protection authority.
We will update this policy when our services or the law change. The date at the top shows when it last changed. If we make an important change, we will tell members by email or with a notice on the site.
Yeners Art Pty Ltd
PO Box 1216, Runaway Bay
Queensland, Australia
info@yenersway.com